You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

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User Management and Team Invitations

Invite team members and set their permissions at /account/users.

Account owners can delegate access without sharing one password.

Invite a team member

  1. Open Account → User Management at /account/users.
  2. Enter the person email address and select permissions (services, invoices, domains, tickets, files, and more).
  3. Send the invitation. They receive a link to /team-invitations/{token} to accept.
  4. After acceptance they sign in at /login with their own user and see only permitted menu items.

Manage existing members

Edit permissions or remove a member from the same page. Cancel pending invitations if you sent one by mistake.

Owner-only

Only the client account owner sees User Management. If you need access, ask the owner to invite you or upgrade your role.

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