You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

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Configuring a Product When Ordering

Complete product options on /account/order/configure/{slug} before checkout.

Configurable products ask for domain names, server locations, or other options before they enter your basket.

Configure

  1. From Order New, select a product to open /account/order/configure/{slug}.
  2. Fill required fields—hostname, datacenter, license count, or similar.
  3. Submit the form. Invalid combinations show validation errors on the same page.
  4. Continue to domain selection if the product requires a domain.

Domain step

You may register a new domain, transfer one in, or point DNS to DanumHost. Each path has its own screens under /account/order/domain/.

Throttle

Order endpoints are rate-limited for security. Wait a minute and retry if you hit a limit after many attempts.

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