You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

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Account Security and Password

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Change your client area password and review security settings at /account/security.

Protect your DanumHost account from the Security page at /account/security.

Change password

Go to Account → Security.
Enter your current password, then your new password twice.
Submit the form. Use a strong unique password not shared with other sites.
Sign in again on other devices if sessions are invalidated.

Two-factor authentication

If your organisation enables email two-factor login, you will receive a code at each sign-in from /login. Keep your login email secure and up to date under Account Details.

Team security

Each team member has their own password. Owners should remove former staff promptly under User Management so they cannot sign in.