You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

Managing FTP Accounts

Host: your domain name or server IP
Port: 21 (or 22 for SFTP if enabled on your plan)
Username: the full FTP username shown in DirectAdmin
Password: the password you set

Create FTP users with restricted access to specific directories for file uploads.

FTP accounts let you upload and manage website files using an FTP client such as FileZilla or WinSCP.

Create an FTP account

Go to Account Manager → FTP Management.
Click Create FTP Account.
Enter a username, password, and select the domain.
Set the directory the account can access — use the domain root or a subfolder for limited access.
Save the account.

For better security, prefer SFTP or use the built-in File Manager when possible. Delete unused FTP accounts to reduce attack surface.