You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

Send automatic replies when someone emails a specific address.

Autoresponders reply automatically to incoming messages — useful for support addresses or confirming receipt of enquiries.

Set up an autoresponder

  1. Go to Email Manager → Autoresponders.
  2. Select the domain and email account.
  3. Enable the autoresponder.
  4. Enter the subject line and message body.
  5. Optionally set start and end dates for time-limited responses.
  6. Save your settings.

Tips

  • Keep autoresponder text concise and include alternative contact methods.
  • Autoresponders still deliver the original message to the mailbox unless configured otherwise.
  • Disable autoresponders when no longer needed to avoid confusing senders.

← Back to Email Manager