You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

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Two-Factor Authentication

Add an extra layer of security to your cPanel login with two-factor authentication.

Two-factor authentication (2FA) requires a second verification step beyond your password when logging in to cPanel — significantly reducing the risk of unauthorized access.

Enable 2FA

  1. Go to Security → Two-Factor Authentication.
  2. Click Set Up Two-Factor Authentication.
  3. Scan the QR code with an authenticator app such as Google Authenticator, Authy, or 1Password.
  4. Enter the six-digit code from your app to confirm setup.
  5. Save your backup or recovery codes in a secure location.

Log in with 2FA

After entering your cPanel username and password, open your authenticator app and enter the current time-based code when prompted.

Best practices

  • Do not share authenticator devices or backup codes.
  • Reconfigure 2FA if you replace your phone.
  • Combine 2FA with a strong, unique cPanel password.

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