Managing Email Filters

Email filters in cPanel let you automatically process incoming messages based on rules you define — similar to filters in desktop mail clients.

Create a filter

1. Go to Email → Email Filters or Global Email Filters.
2. Select the email account or choose global filters for all accounts on the domain.
3. Click Create a New Filter.
4. Name the filter and set conditions (from address, subject contains, body contains, etc.).
5. Choose an action: deliver to folder, forward, discard, or pipe to a script.
6. Click Create.

Filter vs. spam filter

Email filters handle mail you define rules for, while SpamAssassin scores messages statistically. Use both together for the best results — filters for known senders and spam scoring for unknown mail.

Test your filters

Send a test message that matches your rule to confirm the filter behaves as expected before relying on it for important mail routing.