You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

FTP Accounts Management

Host: your domain name or server IP (or ftp.yourdomain.com )
Port: 21 for FTP, or 22 for SFTP if enabled on your DanumHost plan
Username: the full FTP username shown in cPanel
Password: the password you set

Create FTP users with restricted access to specific directories for file uploads.

FTP accounts let you upload and manage website files using an FTP client such as FileZilla or WinSCP.

Create an FTP account

Go to Files → FTP Accounts.
Enter a login name and select the domain.
Choose a strong password or use the password generator.
Set the directory the account can access — use public_html or a subfolder for limited access.
Set a quota if needed and click Create FTP Account.

For better security, prefer SFTP or use the built-in File Manager when possible. Delete unused FTP accounts to reduce attack surface.