You can still get assistance by raising a ticket with our support department should you not be able to find what you are looking for here.

Understand how ClamAV scans email and files for malware on your account.

ClamAV is an open-source antivirus engine integrated with DirectAdmin to scan incoming email and optionally uploaded files for malware.

Email scanning

When enabled by your host, ClamAV checks attachments and message content before delivery. Infected messages are typically quarantined or rejected with a notification to administrators.

Configuration

  1. ClamAV settings are usually managed at server level by DanumHost.
  2. Users may see scan results or quarantine options under Advanced Features → ClamAV if exposed.
  3. Report false positives to support with the full message headers.

Best practices

Keep applications updated, avoid executing untrusted uploads, and combine ClamAV with SpamAssassin for layered email protection.

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